Provided by James R. Martin, Ph.D., CMA
Professor Emeritus, University of South Florida
Deming Management Theory Main Page
According to Deming, evaluations with annual reviews, merit ratings, and ranking people destroys intrinsic motivation and teamwork. The illustration below is part of my summary of The New Economics For Industry, Government & Education.*
"The merit system will put us out of business." W. Edwards Deming
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*Deming, W. E. 1993. The New Economics for Industry For Industry, Government & Education. Cambridge: Massachusetts Institute of Technology Center for Advanced Engineering Study. Chapter 6. (Summary).
See my Note about Grades.
