Management And Accounting Web

Queuing Theory and Waiting Lines Bibliography

Provided by James R. Martin, Ph.D., CMA
Professor Emeritus, University of South Florida

Quantitative Methods Main Page

Ata, B. and S. Shneorson. 2006. Dynamic control of an M/M/1 service system with adjustable arrival and service rates. Management Science (November): 1778-1791. (JSTOR link).

Avi-Itzhak, B. 1965. A sequence of service stations with arbitrary input and regular service times. Management Science (March): 565-571. (JSTOR link).

Avi-Itzhak, B. and M. Yadin. 1965. A sequence of two servers with no intermediate queue. Management Science (March): 553-564. (JSTOR link).

De Cani, J. S. 1962. A queueing model for business students. Management Science (April): 278-286. (JSTOR link).

El-Taha, M. and B. Maddah. 2006. Allocation of service time in a multiserver system. Management Science (April): 623-637. (JSTOR link).

Evans, R. V. 1964. Queuing when jobs require several services which need not be sequenced. Management Science (January): 298-315. (JSTOR link).

Hill, L. S. 1963. Some Comments on "Queuing theory revisited". The Academy of Management Journal 6(3): 245-246. (JSTOR link).

Hill, L. S. 1964. Queuing theory revisited once again. The Academy of Management Journal 7(4): 317. (JSTOR link).

Hillier, F. S. 1963. Economic models for industrial waiting line problems. Management Science (October): 119-130. (JSTOR link).

Jackson, J. R. 1961. Queues with dynamic priority discipline. Management Science (October): 18-34. (JSTOR link).

Jackson, J. R. 1963. Jobshop-like queueing systems. Management Science (October): 131-142. (JSTOR link).

Koenigsberg, E. 1966. On jockeying in queues. Management Science (January): 412-436. (JSTOR link).

Mayhugh, J. O. and R. E. McCormick. 1968. Steady state solution of the queue M/Ek/r. Management Science (July): 692-712. (JSTOR link).

Paul, R. J. and R. E. Stevens. 1971. Staffing service activities with waiting line models. Decision Sciences 2(2): 206-218.

Paul, R. J. and R. E. Stevens. 1972. Staffing service activities with waiting line models - A reply. Decision Sciences 3(4): 142.

Prabhu, N. U. 1967. Transient behaviour of a tandem queue. Management Science (May): 631-639. (JSTOR link).

Schrage, L. E. 1967. The queue M/G/1 with feedback to lower priority queues. Management Science (March): 466-474. (JSTOR link).

Schweitzer, P. J. 1968. An equilibrium property of finite-population queues. Management Science (March): 508. (JSTOR link).

Sherbrooke, C. C. 1966. Generalization of a queueing theorem of palm to finite populations. Management Science (July): 907-908. (JSTOR link).

Vile, J. L., J. W. Gillard, P. R. Harper and V. A. Knight. 2017. A queueing theoretic approach to set staffing levels in time-dependent dual-class service systems. Decision Sciences 48(4): 766-794.

Whitt, W. 2005. Engineering solution of a basic call-center model. Management Science (February): 221-235. (JSTOR link).

Zelnick, J. 1963. Queuing theory re-visited. The Academy of Management Journal 6(2): 173. (JSTOR link).

Zelnick, J. 1964. Queuing theory re-visited again. The Academy of Management Journal 7(3): 230. (JSTOR link).