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Harvard Business Review Q-Z

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1922-1930 and 2002-2023

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Provided by James R. Martin, Ph.D., CMA
Professor Emeritus, University of South Florida

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Quelch, J. A. and K. E. Jocz. 2009. How to market in a downturn. Harvard Business Review (April): 52-62.

Quelch, J. A., C. Knoop, A. Gallo, B. Ricci and B. Huh. 2016. What to do for a struggling colleague? Harvard Business Review (May): 109-111.

Quinn, R. E. 2005. Moments of greatness: Entering the fundamental state of leadership. Harvard Business Review (July/August): 74-83.

Quinn, R. E. and A. V. Thakor. 2018. Creating a purpose-driven organization. Harvard Business Review (July/August): 78-85. (Eight steps: Envision an inspired workforce, discover the purpose, recognize the need of authenticity, turn the authentic message into a constant message, stimulate individual learning, turn midlevel managers into purpose-driven leaders, connect the people to the purpose, and unleash the positive energizers).

Quinn, R. E. and A. V. Thakor. 2018. Creating a purpose-driven organization: Interaction. Harvard Business Review (September/October): 20.

Quinton, A. B. Jr. 1930. War planning and industrial mobilization. Harvard Business Review (October): 8-17.

Rafii, F. and P. J. Kampas. 2002. How to identify your enemies before they destroy you. Harvard Business Review (November): 115-123. (A tool to distinguish signal from noise).

Raggio, R. D., B. Victor and C. Love. 2010. When the CEO's personal crusade drives decisions. Harvard Business Review (June): 118-123.

Raggio, R. D., M. McCullough, A. Parker and C. W. Pollard. 2009. Do you thank the taxpayer for your bailout? Harvard Business Review (June): 25-32. (Case study).

Ramachandran, J, K. S. Manikandan and A. Pant. 2013. Why conglomerates thrive (Outside the U.S.). Harvard Business Review (December): 110-119.

Raman, A. P. 2003. The global brand face-off. Harvard Business Review (June): 35-46. (Case study).

Raman, A. P. 2009. The new frontiers. Harvard Business Review (July-August): 130-137. (How the global slowdown is reshaping competition from emerging markets).

Raman, A. P. 2011. "Why don't we try to be India's most respected company?" Harvard Business Review (November): 80-86. (Interview with N. R. Narayana Murthy).

Raman, A. P. 2013. The sum of India's contradictions. Harvard Business Review (November): 138-139.

Ramanna, K. 2013. Why "fair value" is the rule. Harvard Business Review (March): 99-101.

Ramanna, K. 2023. Managing in the age of outrage: As societies become angrier, managers must condition themselves to respond sensitively. Harvard Business Review (January/February): 96-107.

Ramanna, K., C. A. Murphy and C. Smith. 2015. Is a promotion worth hiding who you are? Harvard Business Review (October): 123-127.

Ramaswamy, V. and F. Gouillart. 2010. Building the co-creative enterprise. Harvard Business Review (October): 100-109. (The co-creation approach to process and product design attempts to serve the interest of all stakeholders and focuses on their experiences and how they interact with each other).

Ramdas, K., E. Teisberg and A. L. Tucker. 2012. 4 ways to reinvent service delivery. Harvard Business Review (December): 98-106.

Rangan, K., L. K. Chase and S. Karim. 2015. The truth about CSR. Harvard Business Review (January/February): 40-49. (Firms must develop coherent corporate social responsibility strategies).

Rangan, V. K., D. Corsten and M. Higgins. 2021. How direct-to-customer brands can continue to grow: They need to revise the marketing innovations that gave them early momentum. Harvard Business Review (November/December): 100-109.

Rangan, V. K., M. Chu and D. Petkoski. 2011. Segmenting the base of the pyramid. Harvard Business Review (June): 113-117.

Rangaswami, M. R. 2009. Why sustainability is now the key driver of innovation. Harvard Business Review (September): 56-64.

Rappaport, A. 1978. Executive incentives vs. corporate growth. Harvard Business Review (July-August ): 81-88.

Rappaport, A. 1981. Selecting strategies that create shareholder value. Harvard Business Review (May/June): 139-149.

Rappaport, A. 2006. 10 ways to create shareholder value. Harvard Business Review (September): 66-77. (1. Do not manage earnings or provide earnings guidance, 2. Make strategic decisions that maximize expected value, even at the expense of lowering near-term earnings, 3. Make acquisitions that maximize expected value, even at the expense of lowering near-term earnings, 4. Carry only assets that maximize value, 5. Return cash to shareholders when there are no credible value-creating opportunities to invest in the business, 6. Reward CEOs and other senior executives for delivering superior long-term returns, 7. Reward operating-unit executives for adding superior multiyear value, 8. Reward middle managers and frontline employees for delivering superior performance on the key value drivers that they influence directly, 9. Require senior executives to bear the risks of ownership just as shareholders do, 10. Provide investors with value-relevant information).

Rashid, F., A. C. Edmondson and H. B. Leonard. 2013. Leadership lesson from the Chilean mine rescue. Harvard Business Review (July/August): 113-119.

Rastegar, F. 2011. Maclaren's CO on learning from a recall. Harvard Business Review (January/February): 41-45.

Rawson, A., E. Duncan and C. Jones. 2013. The truth about customer experience. Harvard Business Review (September): 90-98.

Raynor, M. E. and M. Ahmed. 2013. Three rules for making a company really great. Harvard Business Review (April): 108-117. (Briefly the idea is to compete on the basis of differences other than price, make increasing revenue a priority over reducing costs, and change anything that prevents you from following those two rules).

Rayport, J. F. 2013. Advertising's new medium: Human experience. Harvard Business Review (March): 7-84.

Rayport, J. F. and B. J. Jaworski. 2004. Best face forward. Harvard Business Review (December): 47-58. ("The new frontier of competitive advantage is the customer interface. Making yours a winner will require the right people - and, increasingly, machines - on the front lines.").

Rayport, J. F., D. Sola and M. Kupp. 2023. The overlooked key to a successful scale-up: It's mastering the "extrapolation" stage, when start-ups begin to focus on profitability, not just growth. Harvard Business Review (January/February): 56-65.

Ready, D. A. 2004. How to grow great leaders. Harvard Business Review (December): 92-100.

Ready, D. A. and E. Truelove. 2011. The power of collective ambition. Harvard Business Review (December): 94-102.

Ready, D. A. and J. A. Conger. 2007. Make your company a talent factory. Harvard Business Review (June): 68-77.

Ready, D. A., J. A. Conger and L. A. Hill. 2010. Are you a high potential? Harvard Business Review (June): 78-84.

Ready, D. A., L. A. Hill and J. A. Conger. 2008. Winning the race for talent in emerging markets. Harvard Business Review (November): 62-70.

Ready, D. A., L. A. Hill and R. J. Thomas. 2014. Building a game-changing talent strategy. Harvard Business Review (January/Feburary): 62-68.

Reardon, K. K. 2007. Courage as a skill. Harvard Business Review (January): 58-64.

Redman, T. C. 2013. Data's credibility problem. Harvard Business Review (December): 84-88.

Reece, J. S., and W. R. Cool. 1978. Measuring investment center performance. Harvard Business Review (May-June): 28-46, 174-176.

Reeves, B., T. W. Malone and T. O'Driscoll. 2008. Leadership's online labs. Harvard Business Review (May): 58-66.

Reeves, M. and M. Deimler. 2011. Adaptability: The new competitive advantage. Harvard Business Review (July/August): 134-141.

Reeves, M., C. Love and P. Tillmanns. 2012. Your strategy needs a strategy. Harvard Business Review (September): 76-83. (Note).

Reeves, M., G. Goodson and K. Whitaker. 2021. The power of anomaly: To achieve strategic advantage, scan the market for surprises. Harvard Business Review (July/August): 94-101.

Reeves. M., M. Moldoveanu and A. Job. 2023. Radical optionality: A new era of competition requires a highly dynamic approach to strategy. Harvard Business Review (May/June): 112-121.

Reeves, M., M. Zeng and A. Venjara. 2015. The self-tuning enterprise: How Alibaba uses algorithmic thinking to constantly reinvent itself. Harvard Business Review (June): 76-83.

Reeves, M., S. Levin and D. Ueda. 2016. The biology of corporate survival: Natural ecosystems hold surprising lessons for business. Harvard Business Review (January/February): 46-55.

Reeves, M., S. Levin, T. Fink and A. Levina. 2020. Taming complexity: Make sure the benefits of any addition to an organization's systems outweight its costs. Harvard Business Review (January/February): 112-121.

Reich, R. B. 2009. Government in your business. Harvard Business Review (July-August): 94-99.

Reichheld, A., E. Werner and W. Katzenstein. 2023. Why women trust their employers less than men do. Harvard Business Review (Winter Special Issue): 45-48.

Reichheld, F., D. Darnell, M. Burns, M. Kulpa and S. Kulpa. 2021. Net promoter 3.0. A better system for understanding the real value of happy customers. Harvard Business Review (November/December): 80-89.

Reichheld, F. F. 2003. The one number you need to grow. Harvard Business Review (December): 46-54. (What your customers tell their friends about you).

Reichheld, F. F. and W. E. Sasser. 1990. Zero defections: Quality comes to services. Harvard Business Review (September-October): 105-111.

Reid, E. and L. Ramarajan. 2016. Managing the high intensity workplace. Harvard Business Review (June): 84-90.

Reill, A. 2023. Why it's OK to be an impostor. Harvard Business Review (Summer Special Issue): 57-58.

Reimus, B. 2004. Oil and Wasser. Harvard Business Review (May): 33-44. (Case study).

Reinartz, W. and P. Saffert. 2013. Creativity in advertising: When it works and when it doesn't. Harvard Business Review (June): 106-112.

Reinartz, W. and W. Ulaga. 2008. How to sell services more profitably. Harvard Business Review (May): 90-96.

Reinert, S. A., A. Leke and M. Mehta. 2020. Case study: Pursue your dream or move on? Harvard Business Review (March/April): 140-145.

Reinhardt, F. L. 1999. Bringing the environment down to earth. Harvard Business Review (July-August): 149-157. (Summary).

Reinhardt, F. L. 2016. Case study: How would you save this farm? Harvard Business Review (November): 105-109.

Reinhardt, F. L. and M. W. Toffel. 2017. Managing climate change: Lessons from the U.S. Navy. Harvard Business Review (July/August): 102-111.

Reinartz, W. and V. Kumar. 2002. The mismanagement of customer loyalty. Harvard Business Review (July): 86-94.

Reisner, R. A. 2002. When a turnaround stalls. Harvard Business Review (February): 45-52. (U.S. Postal Service).

Reiss, D. 2019. The CEO of Canada Goose on creating a homegrown luxury brand. Harvard Business Review (September/October): 37-41.

Reul, R. I. 1957. Profitability index for investments. Harvard Business Review (July-August):.

Reutskaja, E. and B. Fasolo. 2013. It's not necessarily best to be first. Harvard Business Review (January/February): 28-29.

Reynolds, N., A. Harrell, C. Billau and K. Maudal. 2015. Making dumb groups smarter. Harvard Business Review (March): 21.

Rhodes, D. and D. Stelter. 2009. Seize advantage in a downturn. Harvard Business Review (February): 50-58.

Rice, C. and A. Zegart. 2018. Managing 21st-century political risk: Today's threats are more complicated, but the remedies don't have to be. Harvard Business Review (May/June): 130-138. (Summary).

Richardson, J. 1930. Business policing itself through better business bureaus. Harvard Business Review (October): 69-77.

Richter, B. K., K. Cohen and J. Harrington. 2014. Do business and politics mix? Harvard Business Review (November): 133-137.

Richter, F. E. 1923. The organization of the copper market. Harvard Business Review (January): 196-211.

Richter, F. E. and A. Standish. 1925. Investments of banks and insurance companies. Harvard Business Review (July): 414-423.

Richter, F. E. and G. A. Boyd. 1924. Changes in financial structure, and financing operations of railroads, since 1913. Harvard Business Review (October): 54-68.

Ricks, T. E. 2012. What ever happened to accountability: When leaders don't fire underperforming executives, they send a bad message to the whole organization. Case in point: The U.S. Army. Harvard Business Review (October): 93-100.

Riegel, J. W. 1923. The appraisal of labor "efficiency". Harvard Business Review (April): 342-354.

Riegel, J. W. 1925. Structural features of shop-committee plans. Harvard Business Review (October): 17-31.

Rigby, D. 2011. The future of shopping: Successful companies will engage customers through "omnichannel" retailing: a mashup of digital and physical experiences. Harvard Business Review (December): 64-75.

Rigby, D. 2014. Digital-physical mashups. Harvard Business Review (September): 84-92. (Companies need to fuse the digital and physical experiences to allow customers to easily move between the two).

Rigby, D. and C. Zook. 2002. Open-market innovation. Harvard Business Review (October): 80-89.

Rigby, D., S. Elk and S. Berez. 2020. The agile c-suite: A new approach to leadership for the team at the top. Harvard Business Review (May/June): 64-73. (Building an agile enterprise means finding the right balance between standardizing operations and pursuing (sometimes risky) innovations).

Rigby, D., S. Elk and S. Berez. 2022. Purposeful business the agile way: Turn squishy debates into concrete action. Harvard Business Review (March/April): 56-58.

Rigby, D., Z. First and D. O'Keeffe. 2023. How to create a stakeholder strategy: A data-driven approach to design, measurement, and implementation. Harvard Business Review (May/June): 62-71.

Rigby, D. K. and D. Ledingham. 2004. CRM done right. Harvard Business Review (November): 118-129. ("Early adopters of customer relationship management systems were often disappointed by high costs and elusive benefits. Now some companies are reaping strong returns on their CRM investments.").

Rigby, D. K. and V. Vishwanath. 2006. Localization the revolution in consumer markets. Harvard Business Review (April): 82-92.

Rigby, D. K., F. F. Reichheld and P. Schefter. 2002. Avoid the four perils of CRM. Harvard Business Review (February): 101-109. (Customer relationship management).

Rigby, D. K., J. Sutherland and A. Noble. 2018. Agile scale: How to go from a few teams to hundreds. Harvard Business Review (May/June): 88-96.

Rigby, D. K., J. Sutherland and A. Noble. 2018. Agile at scale: How to go from a few teams to hundreds. Interaction. Harvard Business Review (July/August): 16.

Rigby, D. K., J. Sutherland and H. Takeuchi. 2016. Embracing agile: How to master the process that's transforming management. Harvard Business Review (May): 40-50. (Summary).

Rigby, D. K., K. Gruver and J. Allen. 2009. Innovation in turbulent times. Harvard Business Review (June): 79-86.

Rinaldo, P. S. and H. F. Fitton. 1929. Material control in the ship-building industry. Harvard Business Review (October): 78-87.

Ripley, W. Z. 1926. The problem of railway terminal operation. Harvard Business Review (April): 266-274.

Ripley, W. Z. 1926. The problem of railway terminal operation. Harvard Business Review (July): 385-392.

Ritson, M. 2009. Should you launch a fighter brand? Harvard Business Review (October): 86-94.

Ritzman, L. P., B. E. King, and L. J. Krajewski. 1984. Manufacturing performance - Pulling the right levers. Harvard Business Review (March-April): 143-152.

Roberge, M. 2015. The right way to use compensation. Harvard Business Review (April): 70-75.

Roberto, M. A., R. M. J. Bohmer and A. C. Edmondson. 2006. Facing ambiguous threats. Harvard Business Review (November): 106-113.

Roberts, J. H. 2005. Defensive marketing: How a strong incumbent can protect its position. Harvard Business Review (November): 150-157.

Roberts, L. M., A. Mayo, R. Ely and D. Thomas. 2018. Beating the odds: Leadership lessons from senior African-American women. Harvard Business Review (March/April): 126-131.

Roberts, L. M., G. Spreitzer, J. Dutton, R. Quinn, E. Heaphy and B. Barker. 2005. How to play to your strengths. Harvard Business Review (January): 74-80. ("You may have more to gain by developing your gifts and leveraging your natural skills than by trying to repair your weaknesses. Here is a systematic way to discover who you are at your very best."). (Summary).

Robertson, T. S. 2022. Selling on TikTok and Taobao. Harvard Business Review (September/October): 54-58.

Robertson, T. S. 2023. The resale revolution: Increasingly, companies are reselling their own products. Should you get into the game? Harvard Business Review (November/December): 82-91.

Robinson, J. R. 2016. Understanding Holacracy: Interaction. Harvard Business Review (October): 18.

Robinson, W. 1925. Functionalizing a business organization. Harvard Business Review (April): 321-338.

Roche, E. 2005. Riding the Celtic tiger. Harvard Business Review (November): 39-50. (Case study - Ireland's booming economy).

Roche, E. 2003. Do something - He's about to snap. Harvard Business Review (July): 23-31. (Case study).

Roche, E., D. Benton and B. Chizen. 2010. Overpromoted and over his head. Harvard Business Review (January-February): 143-147.

Rock, D. and H. Grant. 2023. Why diverse teams are smarter. Harvard Business Review (September/October): 111-112.

Rockefeller, R. C. 2003. Turn public problems to private account. Harvard Business Review (August): 129-136. (Four criteria for ensuring that charitable initiatives pay off both socially and economically).

Rodell, J. 2021. Volunteer programs that employees can get excited about: To boost engagement, avoid these common traps. Harvard Business Review (January/February): 94-101.

Rodomansky, R. 2023. A cofounder of Ralabs on leading a Ukrainian start-up through a year of war. Harvard Business Review (July/August): 29-33.

Rodriguez Vila, O. and S. Gharadwaj. 2017. Competing on social purpose: Brands that win by tying mission to growth. Harvard Business Review (September/October): 94-101.

Rodriguez Vila, O., S. Bharadwaj and J. Knowles. 2017. Competing on social purpose: Interaction. Harvard Business Review (November/December): 17.

Rodriguez-Vila, O., S. Bharadwaj, N. A Morgan and S. Mitra. 2020. Is your marketing organization ready for what's next? A framework for aligning growth strategies and capabilities. Harvard Business Review (November/December): 104-113.

Roelofsen, E. and Y. Tao. 2017. Case study: Is holacracy for us? A global construction company weighs the risk of extreme decentralization. Harvard Business Review (March/April): 151-155.

Roethlisberger, F. J. 1930. Mechanization in industry. Harvard Business Review (October): 124-127.

Rogelberg, S. G. 2019. Why your meetings stink - and what to do about it. Harvard Business Review (January/February): 140-143.

Rogelberg, S. G. 2022. Make the most of your one-on-one meetings: They can be a highly effective leadership tool. Harvard Business Review (November/December): 139-143.

Rogers, J. E. 2011. The CEO of Duke Energy on learning to work with green activists. Harvard Business Review (May): 51-54.

Rogers, K. 2018. Do your employees feel respected? Harvard Business Review (July/August): 62-70.

Rogers, P. and M. Blenko. 2006. Who has the D? How clear decision roles enhance organizational performance. Harvard Business Review (January): 52-61.

Rogers, P., T. Holland and D. Haas. 2002. Value acceleration: Lessons from private-equity masters. Harvard Business Review (June): 94-100.

Rollag, K. 2015. Succeed in new situations. Harvard Business Review (December): 112-115.

Roorbach, G. B. 1923. The need for international uniformity in business statistics. Harvard Business Review (January): 187-195.

Roorbach, G. B. 1928. Direct purchase of imported raw materials. Harvard Business Review (October): 35-42.

Rorty, M. C. 1923. The statistical control of business activities. Harvard Business Review (January): 154-166.

Rose, S. 2007. Back in fashion: How we're reviving a British icon. Harvard Business Review (May): 51-58. (Three things needed for a retail turnaround: improve the product, improve the stores, and improve the service).

Rosen, C., J. Case and M. Staubus. 2005. Every employee an owner. [Really.]: It's not uncommon for rank-and-file employees to have equity in their companies. But it takes more than that to make them think and act like owners. Harvard Business Review (June): 122-130.

Rosen, L. and A. Samuel. 2015. Managing yourself: Conquering digital distraction. Harvard Business Review (June): 110-113.

Rosen, S., J. Simon, J. R. Vincent, W. MacLeod, M. Fox and D. M. Thea. 2003. AIDS is your business. Harvard Business Review (February): 80-87. ("If you've got global operations, you've got an HIV-infected workforce. Doing something about it will save lives - as well as money.").

Rosenblum, D., D. Tomlinson and L. Scott. 2003. Bottom-feeding for blockbuster businesses. Harvard Business Review (March): 52-59.

Rosenzweig, P. 2010. Robert S. McNamara and the evolution of modern management. Harvard Business Review (December): 86-93.

Rosenzweig, P. 2013. What makes strategic decisions different. Harvard Business Review (November): 88-93.

Rosh, L. and L. Offermann. 2013. Be yourself, but carefully. Harvard Business Review (October): 135-139. (Leadership).

Ross, J. W. and P. Weill. 2002. Six IT decisions your IT people shouldn't make. Harvard Business Review (November): 84-92.

Ross, J. W., C. M. Beath and A. Quaadgras. 2013. You may not need big data after all. Harvard Business Review (December): 90-98.

Roth, A. E. 2007. The art of designing markets. Harvard Business Review (October): 118-126.

Royer, I. 2003. Why bad projects are so hard to kill. Harvard Business Review (February): 48-56.

Ruane, J., A. McAfee and W. D. Oliver. 2022. Quantum computing for business leaders: Will the reality live up to the hype? Harvard Business Review (January/February): 112-121.

Ruback, R. S. and R. Yudkoff. 2017. Buying your way into entreneurship. Harvard Business Review (January/February): 149-153.

Rucci, A. J., S. P. Kirn and R. T. Quinn. 1998. The employee-customer-profit chain at Sears. Harvard Business Review (January-February): 82-97. (Summary).

Ruggles, C.O. 1924. Problems in the development of a super-power system. Harvard Business Review (January): 160-173.

Ruimin, Z. 2007. Raising Haier. Harvard Business Review (February): 141-146. (Leadership of China's best-known global company).

Russo, M. and G. Morandin. 2020. Stick with a bad new job or cut your losses? Harvard Business Review (July/August): 132-137.

Russwurm, S,. L. Hernández, S. Chambers and K. Chung. 2011. Developing your global know-how. Harvard Business Review (March): 70-75.

Rust, R. T., C. Moorman and G. Bhalla. 2010. Rethinking marketing. Harvard Business Review (January-February): 94-101.

Rust, R. T., D. V. Thompson and R. W. Hamilton. 2006. Defeating feature fatigue. Harvard Business Review (February): 98-107.

Rust, R. T., V. A. Zeithaml and K. N. Lemon. 2004. Customer-centered brand management. Harvard Business Review (September): 110-118.

Ryall, M. D. 2013. The new dynamics of competition. Harvard Business Review (June): 80-87.

Ryan, F. 1924. The wage bargain and the minimum wage decision. Harvard Business Review (January): 207-218.

Ryan, J. A. 1930. Public utility rate regulation. Harvard Business Review (January): 193-205.

Ryan, K. 2012. Gilt Groupe's CEO on building a team of A players. Harvard Business Review (January/February): 43-46.

Ryan, T. 2023. How business can build and maintain trust. Harvard Business Review (Winter Special Issue): 120-122.

Sabbagh, J. Y. and M. R. Jones. 2016. Turning around a team: Interaction. Harvard Business Review (September): 17.

Sabeti, H. 2011. The for-benefit enterprise: A fourth sector of the economy is emerging, with the power to transform the course of capitalism. Harvard Business Review (November): 98-104. (A new hybrid "For-benefit" enterprise is emerging. Sabeti discusses COOPs as an example - "Community operated and oriented plans" encouraged by the Patient Protection and Affordable Care Act. Characteristics of a for-benefit enterprise include: a commitment to social purpose, and a reliance on earned income. For-benefit companies emphasize their impact on all stakeholders, rather than the for-profit companies more narrow focus on shareholder value. The for-benefit value proposition is to be able to account for its total impact and performance including financial, social, and environmental. New accounting methods are needed since conventional accounting is not designed for this type of organization structure. The other three sectors are the private or for-profit sector, the social or nonprofit sector, and the public or government sector).

Sadun, R., J. Fuller, S. Hansen and P. J. Neal. 2022. The C-suite skills that matter most: More than ever, companies need leaders who are good with people. Harvard Business Review (July/August): 42-50. (Leaders need social skills).

Sadun, R., N. Bloom and J. V. Reenen. 2017. Why do we undervalue competent management? Neither great leadership nor brilliant strategy matters without operational excellence. Harvard Business Review (September/October): 120-127.

Saffo, P. 2007. Six rules for effective forecasting. Harvard Business Review (July-August): 122-131.

Sahlman, W. A. 2002. Expensing options solves nothing. Harvard Business Review (December): 90-96. (Forcing companies to include the cost of option grants on their income statements obscures the real problems).

Sahlman, W. A. and R. Nanda. 2015. Case study: Stretch the mission? Harvard Business Review (May): 113-117.

Sahlman, W. A., A. B. Wagonfeld, C. Sweat and T. G. Rogers. 2011. The mission versus the bottom line. Harvard Business Review (October): 136-141.

Sahni, N. R., R. S. Huckman, A. Chigurupati and D. M. Cutler. 2017. The IT transformation health care needs. Harvard Business Review (November/December): 128-138.

Sahu, J. and E. Allen. 2018. Too many projects: Interaction. Harvard Business Review (November/December): 14.

Saitow, A. R. 1969. CSPC: Reporting project progress to the top. The Harvard Business Review (January-February): 88-97.

Sakkab, N. 2006. Connect and develop: Inside Procter & Gamble's new model for innovation. Harvard Business Review (March): 58-66. (How P&G changed from an invent-it-ourselves model to a connect and develop innovation model - identifying promising ideas throughout the world and applying their R&D, manufacturing, marketing, and purchasing capabilities to create better and cheaper products faster).

Sakolski, A. M. 1925. Price-making and price stability. Harvard Business Review (January): 204-209.

Samuelson, M. 2015. Analysis Groups's CEO on managing with soft metrics. Harvard Business Review (November): 43-46.

Sanders, F. K. Jr. 1923. Operating expenses in banks and trust companies. Harvard Business Review (July): 475-482.

Sanders, F. K. Jr. 1926. The exchange problem in sales to China. Harvard Business Review (July): 425-430.

Sanders, T. H. 1923. Present status of uniform cost accounting. Harvard Business Review (January): 167-174.

Sanders, T. H. 1923. The essential facts of railroad valuation. Harvard Business Review (October): 60-65.

Sanders, T. H. 1926. Wage systems - An appraisal. Harvard Business Review (October): 11-20.

Sanders, T. H. 1928. Cost control in banks. Harvard Business Review (July): 420-432.

Sandlin, K. and B. Obrenovich. 2016. How to make the most of ominchannel retailing: Interaction. Harvard Business Review (October): 19.

Santos, A. 2020. "If something feels off, you need to speak up." Harvard Business Review (May/June): 57-59.

Sargut, G. and R. G. McGrath. 2011. Learning to live with complexity: How to make sense of the unpredictable and the undefinable in today's hyperconnected business world. Harvard Business Review (September): 68-76.

Sasser, W. E., J. Pfeffer and P. Falcone. 2011. Challenge the boss or stand down? Harvard Business Review (May): 137-145.

Satell, G. 2018. The industrial era ended, and so will the digital era: Interaction. Harvard Business Review (September/October): 21.

Sawhney, M. 2016. Putting products into services: A revenue-growth playbook for consultants and law firms. Harvard Business Review (September): 82-89. (Professional service firms are automating aspects of their work, shifting away from billable hours to a fee for each transaction and outcome based pricing).

Sawhney, M. and S. Mohanbir. 2014. Managing yourself: Where to look for insight. Harvard Business Review (November): 126-129.

Sawhney, V. 2021. What do we like about WFH? Harvard Business Review (March/April): 142-143. (Working from home).

Schaeffer, L. D. 2002. The leadership journey. Harvard Business Review (October): 42-47.

Schaffer, R. H. 2010. 4 mistakes leaders keep making: How to overcome deep-seated obstacles to change. Harvard Business Review (September): 86-91.

Scheuble, P. A. Jr. 1955. How to figure equipment replacement. Harvard Business Review (September-October):.

Schilling, M. 2017. What's your best innovation bet? By mapping a technology's past, you can predict what future customers will want. Harvard Business Review (July/August): 86-93.

Schlesinger, L. A. 2021. Case study: Will a bank's new technology help or hurt morale? Harvard Business Review (July/August): 144-149.

Schlesinger, L. A., C. F. Kiefer and P. B. Brown. 2012. New project? Don't analyze - Act. Harvard Business Review (March): 154-158.

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