Provided by James R. Martin, Ph.D., CMA
Professor Emeritus, University of South Florida
Service Industry Main Page |
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Also see the bibliographies for Accounting Practice, Banking Accounting and Management, and Healthcare.
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Brignall, T. J., L. Fitzgerald, R. Johnston and R. Silvestro. 1991. Product costing in service organizations. Management Accounting Research (December): 227-248.
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Bruton, P. W. and J. Waterman. 1985. Capital financing demands new, innovative practices. Healthcare Financial Management (April): 38-46.
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Burgess, K. F. 1929. Conflict in legislation respecting railroad rates II. Harvard Business Review (October): 24-36.
Burik, D. and T. J. Duvall. 1985. Hospital cost accounting: A basic system framework. Healthcare Financial Management (March): 58-64.
Burik, D. and D. L. Marcellino. 1985. Successfully implementing a multihospital cost system. Healthcare Financial Management (January): 50-52, 54.
Burkert, M., T. G. Calderon, J. W. Hesford and M. J. Turner. 2022. Azure Lodging, Inc.: A case study on capital budgeting with capital rationing in a service industry context. Issues in Accounting Education (May): 67-89.
Butterfield, R. 1987. A quality strategy for service organizations. Quality Progress (December):
Cabot, P. 1929. Public utility rate regulation. Harvard Business Review (April): 257-266.
Cabot, P. 1929. Public utility rate regulation II. Harvard Business Review (July): 413-422.
Cabot, P. C. 1926. Interest rates and utility stock prices. Harvard Business Review (July): 431-438.
Calvert, J. F. 1908. Depreciation in railway accounting. Journal of Accountancy (August): 229-233.
Campbell, E. M. 1924. Some management problems of investment trusts. Harvard Business Review (April): 296-302.
Campbell, G. M. 2012. On-call overtime for service workforce scheduling when demand is uncertain. Decision Sciences 43(5): 817-850.
Campbell, G. M. 2017. Time-staged overtime staffing for services with updated forecasts and availabilities. Decision Sciences 48(4): 691-722.
Cannon, J. A. 1976. Applying the human resource account framework in an international airline. Accounting, Organizations and Society 1(2 & 3): 253-263.
Carr, L. P. 1993. Unbundling the cost of hospitalization. Management Accounting (November): 43-48.
Carter, T. L., A. M. Sedaghat and T. D. Williams. 1998. How ABC changed the post office. Management Accounting (February): 28-32, 35 and 36. (Summary).
Carthage, P. I. 1920. Retail Organization and Accounting Control. D. Appleton and Company.
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Chang, L. and B. Birkett. 2004. Managing intellectual capital in a professional service firm: Exploring the creativity-productivity paradox. Management Accounting Research (March): 7-31.
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Chase, R. B. and D. M. Stewart. 1994. Make your service fail-safe. Sloan Management Review (Spring): 35-44.
Chesbrough, H. 2011. Bringing open innovation to services. MIT Sloan Management Review (Winter): 85-90.
Chopra, S. and M. A. Lariviere. 2005. Managing service inventory to improve performance. MIT Sloan Management Review (Fall): 56-63.
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Cleverly, W. O. 1987. Product costing for health care firms. Health Care Management Review (Fall): 39.
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Conway, T. Jr. 1908. The traffic problems of interurban electric railroads: Part II. Journal of Accountancy (October): 426-434.
Conway, T. Jr. 1909. Traffic problems of interurban electric railroads: Part IV. Journal of Accountancy (January): 214-223.
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Eggleston, D. C. 1913. Municipal cemetery accounts. Journal of Accountancy (March): 174-184.
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Frei, F. X. 2008. The four things a service business must get right. Harvard Business Review (April): 70-80.
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Garber, M. 2007. Service sector costs: An illustrated theory of pricing and control. Cost Management (September/October): 5-14 .
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Gaver, J. J. and J. S. Paterson. 2007. The influence of large clients on office-level auditor oversight: Evidence from the property-casualty insurance industry. Journal of Accounting and Economics (July): 299-320.
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